How does AllTails work?
Made to make everyday life with your pet easier. From finding a specialist to their recommendations. Everything in one place and at your fingertips, whenever you need it.
Booking in six steps
- 1
You find the service you've been looking for
In three clicks you pick one of eight categories and find the specialist, venue or event you're after - in the city and on the date you choose, or any time.
Our platform is built for the whole world, but we match the search results to the language you speak.
- 2
You book
You pick a convenient time, the place and the animal you're coming with, answer the specialist's questions and move on to payment with ease. Online you pay the way you like - by card, Apple Pay or Google Pay, Revolut or BLIK - or on site, if the business allows it.
- 3
Booked!
If the specialist chose so, your booking is confirmed as soon as your payment goes through. When a business prefers to confirm bookings by hand, it answers within a day. The confirmation comes by e-mail too.
- 4
You know the specialist's advice before you meet
Here you find every detail of your booking, the specialist's instructions, directions, the chat with the business, the payment details and a place for your notes. You can attach files, so a photo, a video or a PDF is an easy way to pass on anything that may help.
- 5
We'll remind you
Don't worry about forgetting it - we remember everything for you. We send you a notification in the app and by e-mail. No spam - you decide which notifications you get.
- 6
After the service
You can leave a review, and you get recommendations and homework from the specialist, who can check it with ease. The visit's history stays with the animal you choose, so you can always come back to it or pass it on.
Your animal's history
In the “Pets” tab you add all your test results and anything else that matters to you. None of it is public, but you can always share it with the specialist you choose.
You pay safely
- We hold the money
An online payment reaches the business only after the visit. If something went wrong, you report a problem before the money is passed on.
- Free cancellation
Every service has its own rules: you cancel at no cost up to 24, 48 or 72 hours before the visit. You see the deadline before you pay.
- Refund
When the business cancels or declines your booking, you get the whole amount back.
